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How long do custom insoles last?

The insoles consist of a hard plastic shell which is CNC milled to your footshape, this is guaranteed not to break for 5 years.

The insoles are covered with a shock absorbing cover which isn't guaranteed but can be replaced at a modest cost.

  • How long until I receive my custom insoles?
    We'll post the foot impression kit out to you on the next business day, if you return to us quickly you can have your custom insoles in as quick as 5 days!
  • Can I order extra pairs?
    Yes, we keep your custom insole design on our database so at anytime in the future you can order repeat pairs, we offer a 10% discount for repeat pairs.
  • How long do custom insoles last?
    The insoles consist of a hard plastic shell which is CNC milled to your footshape, this is guaranteed not to break for 5 years. The insoles are covered with a shock absorbing cover which isn't guaranteed but can be replaced at a modest cost.
  • Can you build heel raises into the insoles?
    Yes if you have a leg length difference we can build this into the design as long you carefully specify how much heel raise you need and for which foot.
  • Will custom insoles solve all my foot pain?
    Although we try very hard and have a fantastic record of treating foot pain, obviously we cannot guarantee that you'll be completely cured of foot pain, but we promise to do our best to help you.
  • what is your return policy?
    We want all our customers to be happy, returning and recommending our services to others. However, all of our custom made insoles are made to order so we cannot offer a refund service as the product is unique to you, but in the unlikely event that you don't feel the insoles are comfortable we will work with you to get the correct result.
  • What are custom insoles made of?
    Made from high quality polypropylene to your foots exacting shape and size, these custom insoles will provide support and relief to your feet for years to come. After capturing your foot shape in the foam impression kit, we 3d laser scan then CAD design your custom insoles before accurately CNC milling them on our high speed machining centre. We than add a shock absorbing, moisture wicking and anti-bacterial top cover (which can be replaced once worn) The plastic part of the custom insoles is guaranteed for 5 years against breakage.
  • How Does The Process Work?
    Click here to find out how the process works
  • What is the difference between the products you sell?
    Nothing, we create different products to analyse market activity so we can better understand demand, it also helps us with marketing making us more visible on Google etc. Rest assured all our products are made to your unique foot shape and size, we work very hard to provide you with corrective, supportive long lasting insoles.
  • Are your insoles just like the heat moulded ones?
    Absolutely not! We use 3d lasers to scan your foot shape and powerful CAD (computer aided design) along with 20 years of experience to carefully design your insoles to provide the correct level of support you need.
FAQ: FAQ
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